Frequently asked questions
Do I need an app?
No. Read in any modern browser on your phone or computer.
How much can I read for free?
Usually the first 5–6 pages, including the cover and contents. Each book page shows the exact number.
Can I download or print books?
No. To protect our authors, books are read online only. You can copy text for your personal notes.
How much of a video can I watch for free?
The start of every video, usually the first 2 minutes. The video page shows the exact length. Videos cannot be downloaded.
How do I pay?
With bKash. Choose "Buy" on a book or video page, or a plan on the Pricing page, follow the steps and submit your transaction ID.
How soon can I read or watch after paying?
We verify payments by hand — usually within a few hours, at most about a day. You get an email once it is approved.
Do subscriptions renew automatically?
No. Nothing is ever charged automatically. We remind you 3 days before your period ends.
Can I get a refund?
In some cases, for example a wrong or duplicate payment. See the Cancellation & Refund Policy for details.
On how many devices can I be logged in?
A limited number at a time, usually two. Logging in on a new device signs you out of the oldest one — just log in again there when you need it.
I forgot my password.
Click "Forgot password?" on the login page and we will email you a reset link.
I didn't get the verification email.
Check your spam folder. If it is not there, try to log in — you can resend the email from there.
How do I delete my account?
Write to us from the Contact page using the email of your account.